ClinikPe Connects with
the Tools You Already Use.
Direct analyzer integration eliminates manual result entry. WhatsApp Business API sends reports automatically. UPI and Razorpay handle payments. ClinikPe fits into your existing lab workflow — not the other way around.
Manual Result Entry Is the #1 Source of Transcription Errors in Indian Labs
A study published in the Indian Journal of Clinical Biochemistry found that transcription errors — manually copying analyzer results into a LIS — account for 18–24% of all lab errors in Indian diagnostic settings. Direct analyzer integration eliminates this category of error entirely: the result goes from the analyzer to the report with no human transcription step.
ClinikPe supports direct interface with major analyzers used in Indian labs — Mindray, Sysmex, Erba, Transasia, Siemens, and Roche. Setup is done remotely by the ClinikPe technical team, typically within 1–2 business days of your subscription start.
ClinikPe Integrations — Full List
Every integration built specifically for Indian diagnostic lab workflows.
Lab Analyzer Direct Interface
Bidirectional interface with major analyzers — orders sent from ClinikPe, results received automatically. Supports Mindray (BC and BS series), Sysmex (XN/XS series), Erba (XL-200, EM-200), Transasia (EM, BT series), Siemens (ADVIA, Atellica), Roche (Cobas series). No manual result entry.
WhatsApp Business API
Official WhatsApp Business API integration — automated report delivery, sample status, appointment reminders, and follow-up messages from a verified WhatsApp Business number. Configurable message templates in English and Hindi.
SMS Gateway Integration
Bulk SMS integration for patient notifications — report ready, sample received, appointment confirmation. SMS sent from a registered Sender ID for professional delivery. Fallback SMS fires when WhatsApp delivery fails.
UPI & Razorpay Payments
Accept UPI, credit/debit cards, net banking, and wallets via Razorpay. Patients can pay at the front desk or receive a payment link on WhatsApp. QR code payment at the collection desk. All transactions logged against the patient invoice.
Email (SMTP) Integration
Configure your lab's own SMTP server or use ClinikPe's email delivery for report notifications, appointment confirmations, and corporate client invoices. Custom email templates with your lab's branding.
HL7 / LIS Interface
For labs with existing Hospital Information Systems or reference laboratory integrations, ClinikPe supports HL7 2.x message exchange — enabling result importing from external labs and order transmission to reference labs.
Barcode Scanner Support
Compatible with standard USB and Bluetooth barcode scanners for sample reception, patient identification, and report dispatch confirmation. No proprietary hardware required — use any standard scanner.
REST API for Custom Integrations
Growth plan includes REST API access for labs and healthcare networks building custom integrations — connecting ClinikPe to an HIS, ERP, or third-party tool. Full documentation and technical onboarding included.
Frequently Asked Questions
Which lab analyzers does ClinikPe integrate with?
ClinikPe integrates with Mindray (CBC, biochemistry), Sysmex (haematology), Erba (biochemistry), Transasia (various), Siemens (immunoassay, biochemistry), and Roche (immunoassay). Integration imports results directly — no manual entry, eliminating transcription errors and reducing report TAT.
Does ClinikPe integrate with WhatsApp?
Yes. ClinikPe uses the official WhatsApp Business API for automated patient communications — report delivery, sample status, appointment reminders, and follow-up notifications. Messages are sent from a verified WhatsApp Business number registered to your lab.
Does ClinikPe support UPI and online payments?
Yes. ClinikPe integrates with Razorpay for UPI, credit/debit cards, net banking, and wallets. Patients can pay at the counter or receive a WhatsApp payment link. All transactions logged against the patient invoice.
Does ClinikPe have an API for custom integrations?
Yes. ClinikPe provides a REST API for custom integrations — connecting to hospital information systems, ERPs, or third-party tools. API access is available in the Growth plan with full documentation and technical onboarding.
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