Patient Report Portal — 24/7 Access to Lab Reports, No App Required
Patients get their reports instantly on WhatsApp. They also get a personal portal — accessible with just their mobile number — to view and download all past reports anytime.
See Patient Portal in ActionWhat Patients Get with ClinikPe
WhatsApp Report Delivery
Report sent automatically to the patient's WhatsApp the moment it's approved. No action needed from staff. Works for all ClinikPe plans.
Mobile Number Login
Patients access their portal with just their mobile number — no username, no password, no app download. Works on any smartphone browser.
Full Test History
All past reports in one place. Patients can compare values across visits — useful for chronic conditions like diabetes, thyroid, and anaemia monitoring.
QR Code Verification
Every report has a QR code that links to the verified online copy. Doctors and patients can scan to confirm report authenticity instantly.
PDF Download
Patients download their report as a branded PDF — ready for doctor consultations, insurance claims, or second opinions.
Lab Branding Throughout
Every report and portal screen shows your lab's name and logo. The patient experience builds your brand, not generic software branding.
Why a Patient Portal Increases Lab Revenue
📈 Patient Retention
When a patient's report history is in your lab's portal, they come back to you for repeat tests. Convenience creates loyalty — patients who have 3+ reports on file with your lab almost never switch to a competitor for routine tests.
⏱️ Reduced Inbound Calls
"When will my report come?" is your front desk's most common call. WhatsApp auto-delivery and portal access reduce this question to near zero — freeing staff to handle higher-value tasks.
⭐ Google Reviews
Patients who receive their report on WhatsApp within 30 minutes of collection are far more likely to leave a Google review than patients who wait at the counter. Digital delivery is the single biggest driver of 5-star lab reviews.
🤝 Doctor Confidence
Referring doctors recommend labs to their patients partly based on patient feedback. Patients who praise the lab's fast digital delivery tell their doctors — which strengthens the referral relationship passively.
Give Patients the Experience They Expect
WhatsApp delivery, 24/7 portal, full history. Included in every ClinikPe plan. Live in 2 days.
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